Our webmail consists of rich innovative
user-interfaces that are specifically designed for
business users. It allows each of your users to
manage their email, address book, tasks,
appointments, password, email forwarding options,
auto-responder etc in an effective manner.
Using our SMTP service, you can compose and send
email using any desktop-based email software such as
Microsoft Outlook, Outlook Express, Eudora, Netscape
Mail etc. Desktop-based email softwares will allow
you to compose emails even when you are offline -
you would need to connect only when you want to send
all the emails that you have finished typing.
Hosting companies that do not support this feature
force you to compose and send email via their
web-based email client only.
Unlimited POP3 & IMAP Access
Our email system allows you to download and view
your email using your favorite email client
(Microsoft Outlook, Outlook Express, Eudora,
Netscape Mail etc.). You do not necessarily have to
use the web-based email client only.
Using our POP3 service, you can download all your
email when connected to the internet and then view
and manipulate the retrieved messages without
needing to stay connected. Our service allows you to
set your email software to "leave mail on server" -
which is very useful if you want to download the
same messages from a different computer, or read
your messages from the web-based email client at a
later date, or just maintain a copy of your messages
on the server for backup purposes.
We are one of the few hosting companies that
allow you to access your email via IMAP (a modern
alternative to POP3). IMAP provides various
advantages, such as - freedom for users to download
selective messages / attachments only, the ability
to create and manipulate server-side folders,
perform server-side searches on email messages etc.
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Email Forwards/Aliases
Email forwards/aliases are email addresses
configured such that all incoming emails to them,
are forwarded to other email address/addresses. A
choice of forward/alias can be anything - corporate
name, business department, additional nickname,
misspellings etc. An email forward/alias can
redirect all incoming emails to - one or more email
accounts, mailing lists or other email
forwards/aliases.
Examples -
One of your employees - Mr Jordan - has just
left your organisation. You now want to forward
all email coming to Jordan to Ms Grace. To do
this you can add jordan@domain.com as an email
forward/alias that redirects all incoming email
to grace@yahoo.com.
John's primary email address is
john.doe@domain.com. You want all email coming
to john@domain.com to be redirected to
john.doe@domain.com so that John doesn't need to
check 2 different email accounts - you can just
add an email forward/alias for the same.
You want a copy of all email coming to your
sales department to go to each individual
working in the sales dept i.e. Emma, Ryan and
Evan of which Ryan and Evan have email accounts
at gmail and hotmail. To do this you can add
sales@domain.com as an email forward/alias that
redirects a copy of all incoming email to
emma@domain.com, ryan@gmail.com and
evan@hotmail.com
You want to receive a copy of all emails
coming to David's email address without David
knowing about the same - you can add an email
forward/alias to David's email account such that
a copy of all emails coming to david@domain.com
are also forwarded to your email address by the
mail system.
You can add up to 500 such Email Forwards/Aliases
using the email administrator control panel. Each of
your email users can also set their own email
forwarding options from their web based email
interface.
Auto-responders / Vacation Messages / Email Bots
Our email administrator control panel allows you
to enable / disable auto-responders for any email
address. Each of your email users too can add,
delete and modify their own auto-responder from
their web-based email interface.
Enabling the auto-responder would result in an
automatic reply being sent out by the email system
as soon as an email is received for that specific
email address. Auto-Responders are commonly used for
the following -
Vacation Messages - Notifying anyone that
sends an email to this address that the user to
whom this email was sent is currently out of
office / town. For example - "I am currently out
of the office and have limited access to email.
I will be back on Friday, 5th Oct. In case of
any urgent work, you may contact Mr John Smith
at (123)-123-1234 in my absense."
Delivery Confirmations - Notifying anyone
that sends an email to this address that their
message has been received. For example, an
auto-responder for a sales email address -
"Thank you for your email. This is to confirm
that your message has been received by us. We
will be replying to you shortly."
Emailbots: Our system allows you to use
auto-responders like a fax-on-demand system for
email. For example, you can create an email
address - product_x@domain.com - such that
anyone sending an email to this address would be
sent an email brochure containing details about
Product X.
Features -
Ability to draft the response in Plain Text
or HTML
Ability to attach the original email
Ability to automatically disable the
auto-responder on a particular date
Ability to limit the number of auto replies
sent to the same email address. This can be
quite useful - for example - if you have enabled
a vacation message and receive an email from Mr
X, then the email system would send back an
auto-response which states that you are
currently out of office. If Mr X sends you
another email on the same day, there is no point
sending the same auto response again as he
already knows that you are out of office.
Built-in Protection against Email Loops. Our
auto-responders ensure that infinite email loops
are blocked. Mail loops could get created in
cases such as, an auto-responder sending a reply
to another auto-responder.
Automatically detects emails from mailing
lists and does not send an auto-response to such
emails.
Catch-all Email Address
A catch-all is an account that receives messages
sent to non-existent email addresses at your domain
name. For example, if someone sends an email to
mgmt@yourdomainname.com, and the account didn't
actually exist, your catch-all would receive this
message. A catch-all email address can ensure that
genuine and possibly important communication
intended for you is NEVER missed.
The catch-all account could be configured to:
Store all incoming messages (mailbox)
Forward all incoming messages to one or more
email addresses
Send a customized auto-response
Bounce all incoming messages
Silently delete all incoming messages
without a bounce
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Mailing Lists
Along with every hosting package you get the
ability to add up to 50 mailing lists with 500
members in each list. While adding a mailing list,
you can decide to create it in the form of a
newsletter, an announce list, a private discussion
list or an open discussion list. You can choose to
moderate messages and mailing list subscriptions.
The email administrator control panel also allows
you to view and edit your member lists,
automatically block emails where message size is
greater than the size specified by you, add a
specific message at the end of all posts, add /
remove moderators, block specific users from posting
to your list etc.
DNS
Manager
With your email hosting package you get a
full-fledged DNS Manager with an easy-to-use Web
based Interface for DNS Management. You can add,
modify, delete all types of records through the web
based interface. All additions and modifications
will reflect instantly on every DNS server. You can
even set and change TTL on a per record basis, and
modify all the SOA parameters.
We provide you with round-the-clock,
high-performance, comprehensive protection against
the threat of email borne viruses and malicious code
for ALL your email accounts. Our AntiVirus software
detects nearly 100% of viruses and other malicious
programs. Our comprehensive virus patterns database
updates at frequent intervals and supports
infallible identification.
Anti-Spam Protection
Our email server blocks out unwanted spam at
the server level making email communication more
usable. The anti-spam solution blocks as much as
70% of all spam for most users and about 30-40%
for users who get a huge amount of spam on a
daily basis. All spam that is blocked is 100%
guaranteed junk email i.e. genuine mails would
never get blocked.
Dictionary Harvest Attack Protection
Spammers have started using advanced methods
such as Directory Harvest Attacks (DHAs) to
collect corporate email addresses and add them
to their spam lists. A typically DHA works by
trying to deliver emails to addresses in a
spammers dictionary of common email addresses at
your domain name for e.g.
john.smith@yourdomain.com,
jsmith@yourdomain.com, john@yourdomain.com,
johnsmith@yourdomain.com etc. Email addresses of
emails that are not rejected by your email
server are assumed to be real and are compiled
in to spam lists and sold to several other
spammers around the world. So even if you have
been giving out your email address to trusted
friends and business associates only, have taken
extra care to not use it while signing up for
any service, and never used it while posting on
online forums - your extra-guarded email address
still gets spam if successfully harvested
through a DHA attack. Further, the damage caused
by DHAs isn't just more spam - as if that wasn't
bad enough - a large DHA or multiple
simultaneous DHAs act like a denial-of-service
attack and can deteriorate your email service or
worse bring down your email server.
Our email systems automatically detect DHA
attacks and nip them in the bud. They are
designed to protect your accounts from extremely
large attacks. Our systems are successfully
blocking several such attacks on a daily basis.
Mail Bomb Protection
Email Bombing involves sending of a large
number of and/or excessively large-sized
unwanted emails to a single email address, with
the aim to prevent normal use of the mailbox.
Our systems have built-in protection against
such attacks.
Email Server Flooding Protection
Email Server Flooding is a type of
denial-of-service attack. It involves sending of
a exceptionally large number of unwanted emails
to one or more email address on an email server
using multiple threads, with the aim to degrade
the performance of the email server by choking
all available SMTP connections and other
resources. Our filtering systems use
state-of-the-art technology to detect such
attacks and launch counter-measures to protect
our email servers.
