Knowledgebase

Catchall Account

A catch-all is an account that receives messages sent to non-existent email addresses at your domain name. For example, if someone sends a mail to mgmt@yourdomainname.com, and the account didn't actually exist, your catch-all would receive this message. A catch-all email address can ensure that genuine and possibly important communication intended for you is NEVER missed.

The catch-all account could be configured to:

    * Store all incoming messages (mailbox)
    * Forward all incoming messages to one or more email addresses
    * Send a customized auto-response
    * Bounce all incoming messages
    * Silently delete all incoming messages without a bounce

Follow the process outlined below to configure the catchall account for emails on your domain name:

1. In the Email management interface, go to Email Addresses -> Catchall Account.

2. Your catchall account bears the name default@<your primary domain name> (e.g. default@mydomain.com, default@domain.net etc.). For this account, you can either

Setup a mailbox to store all mail, or
Forward all mail sent to non-existent addresses on your domain name to another local or remote email address, or
Bounce all mail sent to non-existent addresses on your domain name back to the sender, or
Silently delete all such email.

3. Select the check-box before the option you prefer to implement, and provide the necessary details.

4. Once you have completed all the necessary settings, click on Save Changes.

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